Phone

PHONE ELEMENT

This element allows user to dial in a phone number from your mobile service.

IMPORTANT! This function is also used when your mobile service substitutes for IVR (interactive voice response systems) or in other words - voice menus. You can put in separate phone numbers to dial for each type of request. So you can alleviate the need for your customers to go through your phone menu. Another way for your mobile service to substitute IVR is for user to selects a topic on the screen and presses a button – Call Me Back thus creating an Event, which is immediately seen by your relevant backend user/servicer, who can call the customer with ready information on his topic, thus eliminating your wait (check out ready made templates to see in details).

PHONE ELEMENT PROPERTIES

  • Backend Name: is used to reference this Element from the other parts of the App. Using Backend Name the value stored in the Element could be printed or it can be called for the logical conditions.
  • Name: the string entered to this field would be displayed to the AppUser.
  • Phone: the phone number the AppUser should be dailed up to when the phone element is clicked.
  • Font Family: select the font family from the list of defined fonts.
  • Font Size: the size of text characters, measured in units called points (pts); a point is equal to 1/72 inch.
  • Line Height: the amount of space above and below the text.
  • Letter Spacing: is the adjustment of the horizontal white space between the letters in a block of text.
  • Text Color: is sometimes used to convey meaning beyond the basic text. You may use the specific color to emphasize an important statement.
  • Background Color: sets the background color of an element. The background of an element is the total size of the element, including padding and border (but not the margin). Tip: Use a background color and a text color that makes the text easy to read.
  • Border: setting the border to 0 would make it invisible. You can customize the each of the 4 borders separately or all of them together.
  • Corner Radius: how rounded the corners you want to be.
  • Margin: the space around Element, outside of the defined border.
  • Padding: the space around an Element's content, inside of the defined border.
  • Visibility: the default state of the Element, is shown by default, but can be hidden.
  • Conditional Visibility: the condition on which the element would become (un)hidden.
  • Repeat Element: repeat the Element based on the Smart Filter.

PHONE ELEMENT ACTIONS

  • Register element's usage: if checked the Event of opening the file would be recorded in the Backend.
  • Hide this event from object : if checked the AppUser would not be able to see the event of pressing the link in the History _SYSTEM SCREEN_
  • Make such events visible to: select the Role, Users of which would be able to see the event fo pressing the link.
  • Toggle Element Visibility: check to make this element conditionally hidden based on the _Button Element_ pressed.
  • Toggle Element Name: enter the name of the Element that needs to be hidden/shown when the link is clicked.


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