External Online Chat

In addition to the Chat Event, messengers and social networks that work as the way of communication of the businesses and AppUser you can connect an external chat App.

Если ваш чат поддерживает WEB интерфейс, то будет достаточно при создании Приложения в Конструкторе сделать следующее :

If your chat supports the WEB interface, then it will be enough to do the following in the Constructor:

  1. Drag and Drop Button or Link element that would redirect the AppUser to the chat
  2. In the Actions tab select External Link and paste the link that would redirect AppUser to the chat.
  3. Check "Open in a new window" checkbox
  4. Save changes

You can read more on how to interact with the AppUser in _Communication channels section_.


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