Users and Roles

Updated 6 months ago by Mobsted Support L

Who is User

User is the one who is responsible for monitoring and dealing with Events as well as interacting with Objects if needed.

Users are also called Responsible Servicers.

What is Role

The Role is "a function or part performed especially in a particular operation or process". (www.merriam-webster.com)

All the Users of the Mobsted are grouped into the Roles and have certain access level depending on the permissions assigned to the Role.

Each User in the Mobsted platform should be assigned to some Role, otherwise the User would not be able to perform any action in the system.

Where to find Roles and Users

Users and Roles are available from any Screen of the Platform. Users and Roles are set for all Apps in your tenant.

Setting up the Role

To add the new Role, navigate to the Roles section from the Home Screen and click Add Role.

Fill in the fields in the pop up:

  1. Enter Role Name: naming the Role, so you can differentiate it from one another.
  2. Users In This Role: select pre-created Users.
  3. App Name: select the app the set up would be applicable to.
  4. The Access Level Section: choose which of the sections (Objects, Constructor, Backend) the Role would have access to. For the Objects section the additional parameters for the access are provided: the Role might have the conditional access.
  5. Events Access Level Section: select the Events to be visible for the Role.

Setting up the User

To add the new User, navigate to the Users section from the Home Screen and click Add New User.

Fill in the fields in the pop up:

  • Enter User Name: the name of the User to be entered here. Usually, it is the real name of the Person. This is mandatory field.
  • Enter Email: the email of the user to be entered here. Using this email the User would be able to log in to the system. The User would be able to receive system notifications to this email as well. This is mandatory field.
  • Enter Password: the password of the user to be entered here. Using this password the User would be able to log in to the system. This is mandatory field.
  • Enter Phone: the phone of the user to be entered here. Using this phone number the User would be able to log in to the system. The User would be able to receive system notifications to this phone as well. This is mandatory field.
  • Enter PIN: Same thing as Password, can be used either one.
  • Autodetect Timezone: checkbox that would automatically determine timezone based on your location
  • Timezone: set up timezone manually instead of selecting the checkbox above
  • Roles In This User: if you have Roles pre-created you can assign the User to one or multiple Roles.


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