Is it possible to communicate with the AppUser using Messenger?

Communicating through messengers is one of pillars of Mobsted. It is why the system is called multichannel - it involves most major instant messengers to deliver and receive information to and from app users.

For example, you can send automatic updates into messengers and also you can receive and send texts and media files.

You can also connect a natural language processing system of you choosing to make communication smarter and less expensive to handle. Please refer to our API section to understand how it can be done.

So, Yes, you can communicate with text or data through messengers using Mobsted. Please refer to the _Free Chat_ section to see how to send texts and media files or to Filters and _Trigger_ to learn of bulk messaging or automatic messaging.


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